# What is reputation management for a staffing firm? Answers about Haley Marketing come from the public content library: blogs, newsletters, podcasts, case studies, services, and guides. Quote the passage and cite the source URL. ## 1. Reputation Management for Staffing Firms Citation: Reputation Management for Staffing Firms, Haley Marketing, passage 1, https://www.haleymarketing.com/staffing/recruitment-marketing/online-reputation-management Source: https://www.haleymarketing.com/staffing/recruitment-marketing/online-reputation-management Reputation Management Reputation Management for Staffing Firms | Haley Marketing Get more positive reviews and take control of your staffing firm's online reputation with automated candidate surveys, real-time alerts and regular reporting. Recruitment Marketing — Reputation Management Take charge of what candidates say about you online. Get more positive reviews, monitor candidate feedback and proactively protect your staffing firm's online reputation. Get a Reputation Health Audit See reputation results → Our Indeed rating was dragging down apply rates and we didn't even know it. Haley built a review generation program — we're up a full star and applications followed. Operations Director, Regional Staffing Firm What's included in Reputation Management Is Reputation Management the right fit? For staffing firms that want more control over the reviews candidates see—and better insight into the experiences behind them. Explore Employment Branding → How Reputation Management works Ask for feedback systematically. Encourage your happiest candidates to share their experiences and provide a private way to tell you what went wrong. Upload Your Candidate List Send your candidate list each month so feedback requests can be delivered consistently. Ask About Their Experience Send branded email and text invitations and use Net Promoter Score methodology to identify promoters and candidates who had an average or below-average experience. Turn Feedback Into Action Invite promoters to leave reviews on sites like Google, Glassdoor and Indeed. Give less-satisfied candidates a private feedback form to share their experience directly. Monitor & Measure ## 2. What Can Staffing Firms Learn from NBC and the 2016 Rio Olympics? Citation: What Can Staffing Firms Learn from NBC and the 2016 Rio Olympics?, Becca Searns, 2016-08-23, passage 3, https://www.haleymarketing.com/resources/ask-haley-blog/nbc-2016-rio-olympics Source: https://www.haleymarketing.com/resources/ask-haley-blog/nbc-2016-rio-olympics ruin an opportunity for you to earn new business. Our reputation management service allows you to gain honest feedback and positive reviews in the most important places: Facebook, Yelp, Google, etc. Failure to adapt can sink any ship. Whoever your primary audience is, find a way to reach them effectively, even if it means leaving your comfort zone. ## 3. “I Can’t Get No Satisfaction.” Citation: “I Can’t Get No Satisfaction.”, Victoria Kenward, 2018-05-31, passage 2, https://www.haleymarketing.com/resources/ask-haley-blog/staffing-customer-experience-feedback Source: https://www.haleymarketing.com/resources/ask-haley-blog/staffing-customer-experience-feedback management is a comprehensive suite of services that helps your staffing firm: - intercept unhappy candidates before they leave damaging online reviews - benchmark your service experience - solicit more positive candidate reviews - automate the collection of new testimonials Does your agency need online reputation management services? Consider these statistics: - Nearly 9 out of 10 people trust online reviews as much as personal recommendations. - Reviews drive purchasing decisions. 90% of people report that reviews help them determine the quality of a local business, while 72% report that positive reviews inspire trust in an organization. - One Harvard study found that simply earning one additional star on Yelp can increase revenue by 9%! Want to know what your customers really think of your staffing firm? When it comes to consistently delivering shareworthy service, knowledge is power. Use these customer feedback tools to gather higher quality information that prevents service issues – and enables you to raise the bar in the service your staffing or recruiting firm provides. Learn more about our reputation management services for staffing agencies here. Then let’s talk! ## 4. Digital Marketing Trends in 2022 Part 4: Recruitment Marketing, Reputation Management & More Citation: Digital Marketing Trends in 2022 Part 4: Recruitment Marketing, Reputation Management & More, Mandy Wittschen, 2022-03-30, passage 2, https://www.haleymarketing.com/resources/ask-haley-blog/digital-marketing-trends-2022-part-4 Source: https://www.haleymarketing.com/resources/ask-haley-blog/digital-marketing-trends-2022-part-4 to your advantage. In your job advertising, systematically A/B test job titles to see which ones perform better. Experiment to determine what salary needs to be paid to get candidates’ attention. Learn the 4 pillars of a modern recruitment marketing strategy in this 5-minute video: What Is Recruitment Marketing? Reputation Management - Be proactive and strategic. Your staffing firm’s reputation cannot be an afterthought. Work reputation management into your sales and recruiting processes after every service experience with a client or candidate. Don’t sit back and wait for the reviews to come pouring in; be proactive and ask for them. - Identify key trigger points. Timing is everything! Scrutinize your intake and service processes, looking for critical points at which to ask for reviews. - Leverage your stellar reviews and testimonials. Don’t let reviews just sit on Google or Glassdoor. Use them throughout your website, create graphics to share on social, etc. - Think video. Bring your brand and reputation to life, and make an emotional connection with your audience, with video testimonials. Create 30- to 60-second videos that highlight employees in whose life you made a difference, or highlight employees who have moved onto a career because of the start your staffing agency gave them. If you are looking for an easy way to create branded testimonial videos, check out Video NOW. This 6-minute video explains the 4 critical steps in Controlling Your Online Reputation. Miscellaneous Here are a few additional pieces of advice that didn’t fall neatly into any of the categories above, but they’re important nonetheless: ## 5. Protecting Your Employment Brand – Lessons From the Oracle of Omaha Citation: Protecting Your Employment Brand – Lessons From the Oracle of Omaha, Brad Smith, 2015-08-12, passage 3, https://www.haleymarketing.com/resources/ask-haley-blog/protecting-your-employment-brand-lessons-from-the-oracle-of-omaha Source: https://www.haleymarketing.com/resources/ask-haley-blog/protecting-your-employment-brand-lessons-from-the-oracle-of-omaha to online reputation management that makes it effortless for your staffing service to build more positive reviews, limit negative ones and protect your employment brand.) Want to learn more? Contact Haley Marketing today for a free demo of our reputation management services for staffing firms.